Quality News Today (RSS)

As QMS Rules Change, Device Industry Likely Faces Short-Term Pain—But Long-Term Gain

Targeted News Service February 14, 2019 The medical device industry is facing a big quandary in the face of changing regulations and requirements for quality management systems (QMS), a dynamic that will challenge the ability of companies to effectively stay atop of the shifting rules of the game and compete on the world stage. […]

Study: Care Doesn’t Improve as Hospitals Acquire More Physician Practices

UPI February 14, 2019 The integration of physicians and hospitals doesnt always mean better care, a study says. On the contrary, vertical integration has actually led to limited results in lowering hospital readmission rates and overall patient satisfaction scores, according to research published this week in Medical Care Research and Review. The government […]

Google and Amazon Seek to Collect More Data From Users With Their Smart Home Speakers

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Use of Big Data Technology in Cybersecurity Solutions to Help Enterprises Proactively Prevent Breaches

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How Can Manufacturers Beat Cybercrime?

PropertyObserver February 13, 2019 Why is the manufacturing industry a target for cyber criminals? In two words, money and information. Most cybercriminals want cold, hard cash or access to trade secrets. In its 2018 Data Breach Investigations Report, global telecommunications and technology company Verizon reveals that financial motives are behind just over half […]

Four Imperatives That Customer Service and Support Leaders Must Address to Deliver Digital Customer Service in 2019

CIO & leader February 13, 2019 Emerging digital trends are top of mind for customer service and support leaders in 2019, according to a recent survey by Gartner. Customer-facing artificial intelligence (AI), big data, customer activism and rising CRM costs are key priorities for customer service and support leaders this year. However, the survey […]

Agile Starts at the Top

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