ASQ Knowledge Center (RSS)

Using Six Sigma in Your Personal Life – Quality for Life – ASQ

Why Continuous Improvement Teams Fail In this episode, learn about continuous improvement teams: what they are, who should be on them, and what they should be doing. […]

ASQ: Handbook of Investigation and Effective CAPA Systems, Second Edition

José Rodríguez-Pérez Hardcover, 234 pages, Published 2016 Dimensions: 6 x 9 ISBN: 978-0-87389-926-0 Item Number: H1504 Member Price: $37.00 List Price: $61.00 Add To Cart Looking to purchase for a course or large group? Request Information Keywords CAPA quality system FDA medical devices Description Understanding and improving the CAPA system as a whole is the […]

Ask the Experts: Standard vs. Specification and Guidance Documents

Q: What is the difference between a standard and a specification? A: There is no single or simple answer to your question. The answer depends upon the context of the question. Relative to the ANSI/ISO/ASQ Q9000 Series: Quality management standards, I direct you to ANSI/ISO/ASQ Q9000:2005 Quality management systems – Fundamentals and vocabulary. ISO 9000:2005 […]

Is the Workplace a Zombie Breeding Ground? – ASQ

In this Journal for Quality and Participation article (open access), learn how creating an environment that fosters the development of spiritual intelligence can be a key leadership strategy for encouraging individuals to not choose to become zombies. Click here to read the entire article: Knowledge Center.

Benchmarking – ASQ™ TV

Today, we’ll learn the basics of benchmarking, review the recommended six phases of a successful benchmarking process, and finally, we’ll get reacquainted with one vital ingredient in benchmarking: metrics. Episode 18: Six Sigma Six Sigma is a well-known quality method. But like most quality techniques, its use changes and evolves… [more] The How and Why […]

Using Six Sigma in Your Personal Life – Quality for Life – ASQ

Focusing on the Customer Jeff Israel, Founder, SatisFaction Strategies, discusses the strategy of brainstorming and mapping out all the Moments of Truth in order to continuously meet […]

ASQ: Handbook of Investigation and Effective CAPA Systems, Second Edition

José Rodríguez-Pérez Hardcover, 234 pages, Published 2016 Dimensions: 6 x 9 ISBN: 978-0-87389-926-0 Item Number: H1504 Member Price: $37.00 List Price: $61.00 Add To Cart Looking to purchase for a course or large group? Request Information Keywords CAPA quality system FDA medical devices Description Understanding and improving the CAPA system as a whole is the […]

Benchmarking – ASQ™ TV

Today, we’ll learn the basics of benchmarking, review the recommended six phases of a successful benchmarking process, and finally, we’ll get reacquainted with one vital ingredient in benchmarking: metrics. Episode 18: Six Sigma Six Sigma is a well-known quality method. But like most quality techniques, its use changes and evolves… [more] The How and Why […]

Ask the Experts: Standard vs. Specification and Guidance Documents

Q: What is the difference between a standard and a specification? A: There is no single or simple answer to your question. The answer depends upon the context of the question. Relative to the ANSI/ISO/ASQ Q9000 Series: Quality management standards, I direct you to ANSI/ISO/ASQ Q9000:2005 Quality management systems – Fundamentals and vocabulary. ISO 9000:2005 […]

Is the Workplace a Zombie Breeding Ground? – ASQ

In this Journal for Quality and Participation article (open access), learn how creating an environment that fosters the development of spiritual intelligence can be a key leadership strategy for encouraging individuals to not choose to become zombies. Click here to read the entire article: Knowledge Center.