Tuesday 12 March 2019
Managing Change in the U.S.G.S
Managing Change in the U.S. Geological Survey
Topic: In 2016, the Director (acting) of the United States Geological Survey (USGS) made a commitment to implement a Quality Management System (QMS) in all USGS laboratories, beginning with Energy laboratories within the Energy and Minerals mission area. The Director’s commitment included establishing a fully functional QMS in all Energy laboratories by June 2018. An implementation team was formed to develop a plan to accomplish that goal and implement the plan to completion. The team began by asking two questions: 1) What kind of Quality Management System should the USGS implement? and 2) How will the implementation team manage this large-scale change? This presentation follows the journey from planning through implementation of the first QMS within USGS Energy laboratories. Come hear what worked, what didn’t work, and about other changes the USGS will implement through 2024 that are being informed by these lessons learned from implementing QMS in Energy laboratories.
Presenter Bio: Michele is the Quality Assurance Specialist (QAS) for the Central Energy Resources Science Center (CERSC) in the US Geological Survey. She has 20+ years of quality management, lead auditing, and statistical consulting experience. She is a Certified Quality Auditor (American Society for Quality #46987), a certified International Register of Certified Auditors (IRCA #6038110) Lead Auditor, and has performed 100+ internal and external audits of laboratories, programs and processes. Her primary role as a USGS QAS is to implement and maintain a comprehensive center-wide Quality Management System (QMS) in the CERSC Research Laboratories. Michele also is the laboratory document controller and is responsible reviewing and maintaining documentation such as standard operating procedures (SOPs), training records, and demonstrations of capability. Michele serves as a liaison on QMS-related matters between laboratory personnel, Laboratory Managers, the QMS Manager, and Science Center Management and is the current Chair for ASQ Section 1300 (Denver).
Location: The Crafty Fox; 3901 Fox Street, Denver, 80216
Ample parking available.